Services

Customer Service

Our employees carefully monitor customer relationships throughout every stage: from the initial offer, through order management and delivery, to after-sales support.

Ready for delivery

The warehouse area allows us to keep over 10,000 items in stock ready for delivery, to ensure fast delivery and meet installation deadlines.

Consulting

The technical division provides ongoing, expert support to design studios and installers in the construction of air conditioning systems.

Return Policy

The customer can request a return or replacement of the purchased goods from our sales office, which will evaluate the request according to our returns protocol.

12 month warranty

The products are guaranteed against any manufacturing defect for 12 months from the date of delivery (please refer to the general conditions of sale).

Spare parts and maintenance

Assistance also means providing information on the maintenance of purchased products and supplying the necessary spare parts to ensure their proper functioning and long-lasting durability.